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Recent problems

PostPosted: Tue Aug 25, 2020 3:16 pm
by philg
Had a bit of a bad couple of days

First my TiVo started getting "number unavailable" on its daily calls, then I couldn't get to this forum any more

I thought the worst!!!

Have there been problems at alt-epg HQ lately??

Thanks - all seems to be working now

Re: Recent problems

PostPosted: Tue Aug 25, 2020 3:29 pm
by Pegasus
There is an ongoing issue with the AltEPG server and this forum becoming unavailable at times...

Re: Recent problems

PostPosted: Tue Aug 25, 2020 6:45 pm
by philguk
Pegasus wrote:There is an ongoing issue with the AltEPG server and this forum becoming unavailable at times...

Thanks - I'd hope that this was the reason
My daily calls are also failing fairly randomly - assume due to the same issue??

Re: Recent problems

PostPosted: Tue Aug 25, 2020 7:48 pm
by Pegasus
Yep, same issue

Re: Recent problems

PostPosted: Fri Aug 28, 2020 7:47 am
by bandsp
I've not received my daily emails this past couple of days .. had this trouble a bit back caused by my email provider junking emails from non-secure sites .. I changed to a different provider and all was OK till recently .. is the same thing happening again, or is it a recent problem with altepg?
thanks

Re: Recent problems

PostPosted: Fri Aug 28, 2020 8:19 am
by Pegasus
There's an ongoing issue with the altepg system at the moment. We're working on a fix

Re: Recent problems

PostPosted: Mon Aug 31, 2020 8:11 am
by bandsp
All working last night/today .. many thanks to the super-gurus ..

Re: Recent problems

PostPosted: Mon Aug 31, 2020 5:38 pm
by philguk
WELCOME BACK alt-epg

We missed you

Re: Recent problems

PostPosted: Wed Sep 02, 2020 11:25 am
by Furbag
Phew finally resolved everything.

Kept failing even to make a test call and then after a reboot that worked and then it would freeze mid download, but after 3 reboots we go their in the end 8)

Many thanks to all involved keeping our TiVo's going, do we need to put any coffers in the pot as a thank you ?

Re: Recent problems

PostPosted: Wed Sep 02, 2020 11:43 am
by Pegasus
I'm glad it's all working again for you :)

We don't have a coffer pot, but if you want a fluffy feeling then perhaps you might consider a donation to your favourite charity? (mine is the RNLI)

Re: Recent problems

PostPosted: Wed Sep 02, 2020 12:08 pm
by Furbag
Pegasus wrote:I'm glad it's all working again for you :)

We don't have a coffer pot, but if you want a fluffy feeling then perhaps you might consider a donation to your favourite charity? (mine is the RNLI)


Excellent idea and as I live on the south coast then the RNLI is where it will go 8)

Thanks again for all the work folks put into this to keep our Tivo's running.

Re: Recent problems

PostPosted: Thu Sep 03, 2020 9:31 am
by cerihp
Furbag wrote:Thanks again for all the work folks put into this to keep our Tivo's running.
Seconded!

Re: Recent problems

PostPosted: Thu Sep 03, 2020 11:28 am
by Mike Sugar
I, too, endorse all that has been said. Thank you very much.


cerihp wrote:
Furbag wrote:Thanks again for all the work folks put into this to keep our Tivo's running.
Seconded!

Re: Recent problems

PostPosted: Sun Sep 06, 2020 8:49 pm
by pemills
As of 6th Sept daily call is failing (number unavailable) is this the same issue as before, server issue, or something completely new? It's not impossible of course that there could be a local problem but as I'm able to connect to the Internet with no problems so I've mostly discounted that as the possible reason.
If anyone else is having similar problems I'd be interested to hear from you especially if you have a solution :D

Re: Recent problems

PostPosted: Sun Sep 06, 2020 9:03 pm
by bandsp
Just run a test call with no problems ..