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				Recent problems
				
Posted: 
Tue Aug 25, 2020 3:16 pm 
				by philg
				Had a bit of a bad couple of days
First my TiVo started getting "number unavailable" on its daily calls, then I couldn't get to this forum any more
I thought the worst!!!
Have there been problems at alt-epg HQ lately??
Thanks - all seems to be working now
			 
			
		
			
				Re: Recent problems
				
Posted: 
Tue Aug 25, 2020 3:29 pm 
				by Pegasus
				There is an ongoing issue with the AltEPG server and this forum becoming unavailable at times...
			 
			
		
			
				Re: Recent problems
				
Posted: 
Tue Aug 25, 2020 6:45 pm 
				by philguk
				Pegasus wrote:There is an ongoing issue with the AltEPG server and this forum becoming unavailable at times...
Thanks - I'd hope that this was the reason
My daily calls are also failing fairly randomly - assume due to the same issue??
 
			 
			
		
			
				Re: Recent problems
				
Posted: 
Tue Aug 25, 2020 7:48 pm 
				by Pegasus
				Yep, same issue
			 
			
		
			
				Re: Recent problems
				
Posted: 
Fri Aug 28, 2020 7:47 am 
				by bandsp
				I've not received my daily emails this past couple of days .. had this trouble a bit back caused by my email provider junking emails from non-secure sites ..  I changed to a different provider and all was OK till recently .. is the same thing happening again, or is it a recent problem with altepg?
thanks
			 
			
		
			
				Re: Recent problems
				
Posted: 
Fri Aug 28, 2020 8:19 am 
				by Pegasus
				There's an ongoing issue with the altepg system at the moment. We're working on a fix
			 
			
		
			
				Re: Recent problems
				
Posted: 
Mon Aug 31, 2020 8:11 am 
				by bandsp
				All working last night/today .. many thanks to the super-gurus ..
			 
			
		
			
				Re: Recent problems
				
Posted: 
Mon Aug 31, 2020 5:38 pm 
				by philguk
				WELCOME BACK alt-epg
We missed you
			 
			
		
			
				Re: Recent problems
				
Posted: 
Wed Sep 02, 2020 11:25 am 
				by Furbag
				Phew finally resolved everything.
Kept failing even to make a test call and then after a reboot that worked and then it would freeze mid download, but after 3 reboots we go their in the end  
 Many thanks to all involved keeping our TiVo's going, do we need to put any coffers in the pot as a thank you ?
 
			 
			
		
			
				Re: Recent problems
				
Posted: 
Wed Sep 02, 2020 11:43 am 
				by Pegasus
				I'm glad it's all working again for you  
 We don't have a coffer pot, but if you want a fluffy feeling then perhaps you might consider a donation to your favourite charity?  (mine is the RNLI)
 
			 
			
		
			
				Re: Recent problems
				
Posted: 
Wed Sep 02, 2020 12:08 pm 
				by Furbag
				Pegasus wrote:I'm glad it's all working again for you  
 We don't have a coffer pot, but if you want a fluffy feeling then perhaps you might consider a donation to your favourite charity?  (mine is the RNLI)
 
Excellent idea and as I live on the south coast then the RNLI is where it will go  
 Thanks again for all the work folks put into this to keep our Tivo's running.
 
			 
			
		
			
				Re: Recent problems
				
Posted: 
Thu Sep 03, 2020 9:31 am 
				by cerihp
				Furbag wrote:Thanks again for all the work folks put into this to keep our Tivo's running.
Seconded!
 
			 
			
		
			
				Re: Recent problems
				
Posted: 
Thu Sep 03, 2020 11:28 am 
				by Mike Sugar
				I, too, endorse all that has been said.  Thank you very much.
cerihp wrote:Furbag wrote:Thanks again for all the work folks put into this to keep our Tivo's running.
Seconded!
 
 
			 
			
		
			
				Re: Recent problems
				
Posted: 
Sun Sep 06, 2020 8:49 pm 
				by pemills
				As of 6th Sept daily call is failing (number unavailable) is this the same issue as before, server issue, or something completely new? It's not impossible of course that there could be a local problem but as I'm able to connect to the Internet with no problems so I've mostly discounted that as the possible reason.
If anyone else is having similar problems I'd be interested to hear from you especially if you have a solution  

 
			 
			
		
			
				Re: Recent problems
				
Posted: 
Sun Sep 06, 2020 9:03 pm 
				by bandsp
				Just run a test call with no problems ..