AltEPG

Posted: **Sat Mar 06, 2021 1:33 pm**

Today my Tivo starting showing (in System Information) 'Not Available' under Service Number.

And I think consequently it's set the account to status 8 when it's dialled in for updates to AltEpg.

Anyone seen anything like this before and know any solutions?

Thanks,
Justin

Posted: **Sun Mar 07, 2021 7:07 am**

That's strange. Your TiVo is showing on the system as status 4 (which is ok, although you can get better programme descriptions by confirming your details).

Log-in to your account at http://www.altepg.com (note different to your forum log-in) and check your details. Go to Account Management and check View Server Logs for any clues.

According to the server, you last connected at Fri Mar 5 09:26:13 2021.

Are you sure you are connecting to AltEPG and not connecting to TiVo Inc.?

AltEPG

Thomson Silver Tivo Showing Service No "Not Available"

Thomson Silver Tivo Showing Service No "Not Available"

Re: Thomson Silver Tivo Showing Service No "Not Available"