Site & Forum Problems 26th - 27th June

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Site & Forum Problems 26th - 27th June

Postby healeydave » Mon Jun 27, 2011 3:54 pm

Apologies for the forum and tivoland downtime.
BT Openreach have just come and swapped out the Fibre modem.

Apparently its a known issue, they are susceptible to failing quite quickly, especially if they are not vented very well (which was not the case here).
The engineer was quite cool, he said they are trialling a new solution at the moment, but all they can do currently is swap the box out for a new one.
He said he's had some only last a few days, so mine's had a good run since March :shock:

Anyone who's got Infinity Fibre, if your service suddenly starts dropping out, just tell them you suspect your Openreach Fibre Modem has failed and needs replacing, save some diagnosis time :)
Keeping the dream alive.
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Re: Site & Forum Problems 26th - 27th June

Postby bigwold » Mon Jun 27, 2011 4:35 pm

healeydave wrote:The engineer was quite cool...


No heatwave in the Midlands then 8)
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Re: Site & Forum Problems 26th - 27th June

Postby healeydave » Mon Jun 27, 2011 4:42 pm

Hehe, I find the engineers are pretty open about stuff.

It's bloody hot here in-land, had to have 2 soaks in the shower by mid afternoon today. Its probably the heat that put the nail in the coffin of the Openreach box!
Keeping the dream alive.
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