Failed. Number not answering.

[mrtickle]

Sit tight for now please if that's ok

[Furbag]

Sit tight for now please if that's ok

Sitting tight

[poppadum]

Thanks for checking that Furbag. Has anyone on Freeview, Freesat (not Sky without subscription) or TalkTalk seen this problem?

[pjogrady]

On virgin getting GSOD from 4.15p.m.

[poppadum]

OK, so it looks as though the problem is only affecting the Sky and Virgin lineups, so hopefully my hunch is right. For now I'll fix what I think is the problem, and after the server does another slicebuild (at 1am), we'll see if daily calls are still failing.

[poppadum]

Update: I forced a daily call this morning and my tivo (which is subscribed to the Sky and Sky Radio lineups) completed the call without errors, rebooting or a GSOD. So I'm anxiously awaiting reports from other people on Sky or Virgin that their tivos have also completed a daily call today - please report back here.

[bandsp]

It worked at 10:45 last night and at 7:50 this AM .. not sure it fully downloaded though, because normally I get programmes to do for 8 days .. only 7 this time.. (Sky .. but only the Freesat package)

[poppadum]

Ah, we had to roll back the database which effectively undid Saturday's fetch, so it makes sense that there would be a day less. If all goes well, tonight's slices should contain two days of data and (touch wood) we should be back to normal tomorrow.

[mrtickle]

Update: I forced a daily call this morning and my tivo (which is subscribed to the Sky and Sky Radio lineups) completed the call without errors, rebooting or a GSOD. So I'm anxiously awaiting reports from other people on Sky or Virgin that their tivos have also completed a daily call today - please report back here.

Sky lineup, call completed ok, and then indexing completed ok 20 minutes after that.

I use this script to check daily call processing.

blocks.zip

(681 Bytes) Downloaded 227 times

[Furbag]

Seem to have major issues connecting to the 01 number took four attempts and a reboot to get it to connect, two before the boot and two afterwards and it wasnt until the 2nd go it connected, the other three attempts returned a "failed could not connect"

But we're off and running now with the download, sadly got to go out in a while so doubt I'll know if its successful until my return in a few hours time, but will report back with any findings.

[cerihp]

Successful completion here, too.

Thanx!

[Blacque Jacque]

Backup machine worked first time, main machine rebooted itself immediately after a (too) short call. I forced the call again a little later & it seems fine now.

Thank you to all the volunteers who keep Tivo alive in the UK.

[Furbag]

Succeeded Guide data to Sunday 11th Dec

Well done chaps

Although if a slice has been removed does that mean there is some data missing if so do we know what channels are likely to be effected ?

[mrtickle]

Although if a slice has been removed does that mean there is some data missing if so do we know what channels are likely to be effected ?

Other than a Guided Setup, the slices are delta updates based on you having everything before it. So yesterday you would have got the [new data+fixes] slices containing 1 more day's data imported/fixed on Friday. Instead, there was a problem and we've now got the fixed version of those slices today.

There's no missing data as such so please don't worry! As poppadum said above it means that this morning on the server there is 2 more day's new data, which I'm beavering through and this will go into double-size slices tonight, which everyone will get in tomorrow's download.

For anyone who doesn't call in every single day - the server handles that, it knows what you've already downloaded and gives you whatever slices you haven't got yet in a single longer call.

ps. You can stop sitting tight now

[Furbag]

Although if a slice has been removed does that mean there is some data missing if so do we know what channels are likely to be effected ?

Other than a Guided Setup, the slices are delta updates based on you having everything before it. So yesterday you would have got the [new data+fixes] slices containing 1 more day's data imported/fixed on Friday. Instead, there was a problem and we've now got the fixed version of those slices today.

There's no missing data as such so please don't worry! As poppadum said above it means that this morning on the server there is 2 more day's new data, which I'm beavering through and this will go into double-size slices tonight, which everyone will get in tomorrow's download.

For anyone who doesn't call in every single day - the server handles that, it knows what you've already downloaded and gives you whatever slices you haven't got yet in a single longer call.

Right so no requirement for an extra call tomorrow (outside my freebie plan as we only get free calls over the weekend) then

ps. You can stop sitting tight now

Phew, must admit me bum was going a bit numb

.....and breath