Guided set up - Network Help :0)

[DX30]

Can you post exactly what messages you get when you try the commands telnet 192.168.1.200 and ping 192.168.1.200 Also try ping 192.168.1.254 just to make sure your PC can see the router.

[adamfoulkes]

Hello,
Message from pinging my router:
Pinging 192.168.1.254 with 32 bytes of data:
Reply from 192.168.1.254: bytes=32 time=1ms TTL=64
Reply from 192.168.1.254: bytes=32 time<1ms TTL=64
Reply from 192.168.1.254: bytes=32 time<1ms TTL=64
Reply from 192.168.1.254: bytes=32 time<1ms TTL=64

Ping statistics for 192.168.1.254:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 1ms, Average = 0ms

Meaage when I telnet (using telnet programme):
C:\Users\AdamTony>telnet 192.168.1.200
Connecting To 192.168.1.200...Could not open connection to the host, on port 23:
Connect failed

Message when I ping:
C:\Users\AdamTony>ping 192.168.1.200

Pinging 192.168.1.200 with 32 bytes of data:
Reply from 192.168.1.77: Destination host unreachable.
Reply from 192.168.1.77: Destination host unreachable.
Reply from 192.168.1.77: Destination host unreachable.
Reply from 192.168.1.77: Destination host unreachable.

Ping statistics for 192.168.1.200:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Ebayer has just responded with this message:
I can't remember if i changed the defaults though. See if it works. If i did change it i probably changed it to 192.168.0.8. FYI the TiVo's MAC address is 00:0B:AD:47:39:01. I don't think TiVo's support DHCP so your router won't be able to automatically assign it an IP address. So whatever the IP address of the TiVo turns out to be, it will be advisable to configure your router so that it doesn't try to assign that address to anything else.

I then pinged:
C:\Users\AdamTony>ping 192.168.0.8

Pinging 192.168.0.8 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.168.0.8:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Any good?
Cheers

[millsb]

If your ebayer is right then this will explain the behaviour you're seeing. 192.168.0.8 is on a different subnet to 192.168.1.254 and 192.168.1.77 so they will not be able co communicate.

So you really need to change your router's IP address to something like 192.168.0.254. If you can't do this or it still doesn't work then as you seem to have a working dialup connection we could run some diagnostics from the altepg server to figure out how your tivo is actually configured. Let me know if you want to do that.

[adamfoulkes]

I Have PM's you MillsB Cheers

[nick1austin]

Ebayer has just responded with this message:
I can't remember if i changed the defaults though. See if it works. If i did change it i probably changed it to 192.168.0.8. FYI the TiVo's MAC address is 00:0B:AD:47:39:01.

The way I've solved this in the past is to temporarily change the PC settings so that it has an IP address within the same subnet. Usually the network settings are 'automatic' (which is non-tech speak for DHCP). You need to change them to 'manually assigned' then put an IP address of, say, 192.168.0.101 subnet 255.255.255.0. Leave the gateway and DNS blank (they won't work anyway because the router will be on a different subnet).

This will allow you to telnet the TiVo, run /sbin/nic_config_tivo (which is the utility that Silicon Dust supplied with all the Turbnet cards they sold) and change the IP address back to 192.168.1.200, gateway to 192.168.1.254 and reboot. The TIVO should now be able to make a daily call. To restore internet access to the PC just change the PC network settings back to automatic.

[adamfoulkes]

Hi
I have tried to do that with the router but it seems to work for a few seconds and then the Internet stops working . It then reboots itself and tve automatic settings kick in.
I can't seen to set the o 2 router up properly :0(

[adamfoulkes]

So I have now got into telnet!!! however............

My router username is Administrator!
Telnet will not allow me to use this as a username when it asks for it.
Aggggh
Will I ever get hooked up :0(

[steveroe]

So I have now got into telnet!!! however............

My router username is Administrator!
Telnet will not allow me to use this as a username when it asks for it.
Aggggh
Will I ever get hooked up :0(

Can you elaborate a little on "telnet will not allow me to use this" - exactly what is displayed?

[adamfoulkes]

Hey
Millsb helped me to sort the network nconnection. A massive thank you to him!!
Just one other little problem now is that I have done the daily call today and my status is code 8 Account closed.
Will this rectify itself? Before I had Tivo Testing.
Many thanks,
Ad

[millsb]

Ah! there's always one more thing. You need to reconfigure TiVo so that it talks to the AltEPG server instead of the old TiVo service.

How to do that is described in this thread: viewtopic.php?f=16&t=480

Use 'telnet 192.168.1.200' as before, and then the 3 commands listed under step 3. Be careful to type them in exactly as given.
You also need to do steps 4-9 to change TiVo's dial config. Make sure it says "127" on the screen once you've done it.
Once you've done the test call your service state should be 3.

[adamfoulkes]

Hey
I am at the "set up call" stage now. All previous steps have been complete as directed.
It says downloading will take one minute. I have been here about 30 mins now. I have a black bar saying "<< IP address: <<" is that normal? It seems to be stuck!
I am getting frustrated now. I hope it is all worth it!
Thank you to everyone who has been patient and helped me out.

[adamfoulkes]

i have ran the set up call now three times, it takes around 20 mins and i get an error message saying call interupted. I cannot get out of guided set up.
Help please

[millsb]

I've cleared a problem at the server end. Try again now.

[adamfoulkes]

Perfect !
Thanks again, I think I am almost there!
One last question... I am moving over to BT internet in a few weeks. Will the new router allow the tivo to just work or will I need to add new settings?
All the best,
Adam.

[millsb]

Your existing router's (local) IP address is 192.168.1.254. If your BT router has the same address then no problem. If it has a different IP address then you will need to reconfigure TiVo - or reconfigure the router, whichever's easier However 192.168.1.254 is I think what BT usually uses.