Old EPG STILL Here.

[worm]

My network call now seems to consistently fail with 'Call Interrupted'. Hmm.

Of course, I say 'consistently' and it then changes. I'm now getting variations of 'Call Interrupted', 'Number not available' and 'Unknown error'

It seems to at least connect and try a download, then goes for a burton.

[drgeoff]

My networked TiVo made successful daily call at 0844 this morning and says guide data until 4 July.

[worm]

grrr.

I have previously had problems with my network updates, but it was working the other day. Test call still works, but not the full call - it goes to 'downloading' then 'call interrupted'

TiVoWeb is also very slow.

I can't find anything wrong, have rebooted, changed to dialup and back, changed IP settings and so on.

Would re-installing the turbonet drivers for my cachecard help maybe? (and is there a guide to doing so?)

[Pete77]

My manual network card call just now reports as Succeeded even though there won't be any more data for the EPG to pick up until around 6pm this evening.

[healeydave]

grrr.

I have previously had problems with my network updates, but it was working the other day. Test call still works, but not the full call - it goes to 'downloading' then 'call interrupted'

TiVoWeb is also very slow.

I can't find anything wrong, have rebooted, changed to dialup and back, changed IP settings and so on.

Would re-installing the turbonet drivers for my cachecard help maybe? (and is there a guide to doing so?)

Are you having these problems with the official system or AltEPG?

[worm]

Official. Will clearly need to change to AltEPG at some point, but I'm sticking with the Tribune data until it dies

[johnscott99]

I thought the official TiVo data stopped around the 13th?
No?

[DX30]

The dialup number was disconnected on the 13th but you can still get the data via a network card.

[Pete77]

The dialup number was disconnected on the 13th but you can still get the data via a network card.

Or you can put 08450885336 in the Dial Prefix code in your Tivo menus and continue getting official Tivo/Tribune data that way via modem dialup as long as you don't mind paying for the daily cost of an 0845 data call. Note that 0845 dialup internet numbers will not generally be included in call bundles even for those who have Anytime or similar call plans with their telco.

[steveroe]

Pete - we get it about 0845 numbers, give it a rest!

[ozsat]

Another days worth on 0845 from TiVo now available - but

is there a charge for such numbers? If so I've not seen any mention of it.

[Rachel]

it seems to depend on who your telephone supplier is and whether they identify the number as an "internet" number or not. The only way to tell for sure is to log in to online billing if you get it and check the cost afterwords!

[healeydave]

Another days worth on 0845 from TiVo now available - but

is there a charge for such numbers? If so I've not seen any mention of it.

it seems to depend on who your telephone supplier is and whether they identify the number as an "internet" number or not. The only way to tell for sure is to log in to online billing if you get it and check the cost afterwords!

I think ozsat was ribbing pete a bit with that post.

[Pete77]

it seems to depend on who your telephone supplier is and whether they identify the number as an "internet" number or not. The only way to tell for sure is to log in to online billing if you get it and check the cost afterwords!

They reserve the right to charge for numbers they identify as being 0845 internet numbers rather than numbers for call centres etc even if you have a call package covering voice based 0845 numbers. However in reality only 0845 numbers actively marketed for 0845 internet access or receiving very large total volumes of calls each day may actually be identified in this way. I believe that BT Wholesale/Openreach probably have a master list of such numbers that they share with other telcos.

Up to now this 0845 backup number may not have been used much but if it suddenly starts receiving a lot more calls from Tivo owners there is a danger that in due course it may be identified as an 0845 number providing dialup internet/data access rather than a normal phone call number.

Clearly if TalkTalk and other ISPs are not charging people who have call packages covering 0845 numbers for the time being then it provides a good short term solution whilst EXA Networks works towards finally making their geographic dialup numbers for Tivo owners operational.

Also if it isn't considered an ISP number now then perhaps it never will be as ISP 0845 numbers would generally tend to show up from having numerous very long calls of over an hour or more. However in this case most callers will only make one up to 25 minute long call followed by daily by very short calls that look more like a normal telephone conversation. However even if TalkTalk is not charging extra to call it I would advise people to make sure that the same is also true of BT, Postoffice Homephone, Primus etc, etc. Also most telcos have a hidden "fair use" policy limiting the total amount of calls you can make in your inclusive calls package to 01/02/03 and 0845 and 0870 numbers to only a few hours per week but the total length of calls to Tivo is unlikely to fall fouls of this compared to traditional full blown dial up internet use.

[mrtickle]

it seems to depend on who your telephone supplier is and whether they identify the number as an "internet" number or not. The only way to tell for sure is to log in to online billing if you get it and check the cost afterwords!

They reserve the right to charge for numbers they identify as being 0845 internet numbers rather than numbers for call centres etc even if you have a call package covering voice based 0845 numbers. However in reality only 0845 numbers actively marketed for 0845 internet access or receiving very large total volumes of calls each day may actually be identified in this way. I believe that BT Wholesale/Openreach probably have a master list of such numbers that they share with other telcos.

Up to now this 0845 backup number may not have been used much but if it suddenly starts receiving a lot more calls from Tivo owners there is a danger that in due course it may be identified as an 0845 number providing dialup internet/data access rather than a normal phone call number.

Clearly if TalkTalk and other ISPs are not charging people who have call packages covering 0845 numbers for the time being then it provides a good short term solution whilst EXA Networks works towards finally making their geographic dialup numbers for Tivo owners operational.

Also if it isn't considered an ISP number now then perhaps it never will be as ISP 0845 numbers would generally tend to show up from having numerous very long calls of over an hour or more. However in this case most callers will only make one up to 25 minute long call followed by daily by very short calls that look more like a normal telephone conversation. However even if TalkTalk is not charging extra to call it I would advise people to make sure that the same is also true of BT, Postoffice Homephone, Primus etc, etc. Also most telcos have a hidden "fair use" policy limiting the total amount of calls you can make in your inclusive calls package to 01/02/03 and 0845 and 0870 numbers to only a few hours per week but the total length of calls to Tivo is unlikely to fall fouls of this compared to traditional full blown dial up internet use.

Pete please stop being so concise; I miss your pleonasms and circumlocution.