getting connected to tivo web

[jonmon]

I have turned on the log, it only turned on one of them not the other. It would not turn on as shown in the image

http://i56.tinypic.com/14x1cn5.jpg


I have
also done an image of detected devices

http://i54.tinypic.com/2e678sh.jpg

thanks

[drgeoff]

I have turned on the log, it only turned on one of them not the other. It would not turn on as shown in the image

http://i56.tinypic.com/14x1cn5.jpg


I have
also done an image of detected devices

http://i54.tinypic.com/2e678sh.jpg

thanks

Yes it looks like your Tivo is at 192.168.1.66. As a double check, it appears to be plugged into ethernet socket #2. You can check that is so by following the cable from your TiVo to the back of the Thomson Gateway.

As per my previous post, that 192.168.1.66 address is only usable by devices on your home network. Your 3G phone and anyone outside your house needs to use your public IP address. That in addition to having the port forwarding set up.

[jonmon]

I was just thinking, I have put in "whats my ip address" in google and used that to connect when outside my network. But the ip address of the router is different, I am not suppose to use that ip address of the router am I? Not sure what I am suppose to use .

[drgeoff]

I was just thinking, I have put in "whats my ip address" in google and used that to connect when outside my network. But the ip address of the router is different, I am not suppose to use that ip address of the router am I? Not sure what I am suppose to use .

Yes, the address you get from sites such as http://www.whatismyip.com/ is the correct one to use. However, it is very likely that the address it gives you now will not hold for evermore. That is why services such as dyndns.org exist. You open an account (can be free - http://dyn.com/dns/dyndns-free/) on there and get an address of your semi-choice like jonmon.dyndns.org. I don't know the details of the Thomson device you have but many modem-routers can be configured to automatically update the dyndns server with your router's public IP address. You just use jonmon.dyndns.org:8080 (or even just jonmon.dyndns.org if you configure things in your dyndns account) for access from outside.

Check to see which Dynamic DNS service providers your router supports. There are quite a few out there.

[jonmon]

Thanks for both replys
I am bit confused why its not working as the tivo is in the port on the router you say it should be, so am port forwarding the write one. Could it be the firewall on the modem?

[drgeoff]

Thanks for both replys
I am bit confused why its not working as the tivo is in the port on the router you say it should be, so am port forwarding the write one. Could it be the firewall on the modem?

Your modem and router are in one unit? If so, there is no firewall on the modem (and stand-alone modems rarely have firewalls). The firewall is on the router bit and the port forwarding stuff is to allow incoming traffic on port 8080 to get through the firewall and be sent to the TiVo.

How are you making the test which is not working?

[jonmon]

Hi
The only way I am trying it out is putting in the ip address in my phone or getting my friend to put in the ip address
thanks

[drgeoff]

Hi
The only way I am trying it out is putting in the ip address in my phone or getting my friend to put in the ip address
thanks

On your PC you go to www.whatismyip.com and get your number like 86.161.173.256. And put that wiith :8080 in your mobile phone's browser eg http://86.161.173.256:8080. Then what happens?

[jonmon]

Hi again
Is there anything else I could to get tivoweb to work outside my network?
thanks

[drgeoff]

Hi again
Is there anything else I could to get tivoweb to work outside my network?
thanks

You didn't answer the question "Then what happens?". "It doesn't work" is not a sufficiently detailed answer!

If you have correctly done everything you have been told then it should work.

[jonmon]

Hi
sorry not answering your question, I did not see it
If I put the ip address with 8080 after it I just get "could not connect to remote server" it also says its currently unavailable.
thanks

[drgeoff]

Go back to the http://i56.tinypic.com/14x1cn5.jpg page. You appear to have two firewall rules doing the same thing. Don't know if that is causing a problem but it won't be helping matters. Delete one of them and ensure the one you have left is "TCP 8080 translate to 80" and that it is assigned to altepgtivo.

You can check that your Tivo is listening on port 80 by putting 192.168.1.66:80 in your PC's browser.

[jonmon]

I have set up it up again and deleted the older ones, still not working with phone. I put in 192.168.1.66:80 to the pc web browser and the tivo web page came up, but when the page came up the 80 disappearedd of the end.
thanks

[drgeoff]

The :80 disappearing off the end is normal, so don't worry about that.

Currently, I'm almost out of ideas what to suggest.

Though you know how to enable logging for the port forwarding, have you actually looked at a log? Sorry I can't tell you how to do that but you can probably find it in the menus somewhere.

[jonmon]

I have found a log but dont know if its the one that is any use.

http://i55.tinypic.com/2cn6ut3.jpg

http://i55.tinypic.com/14uw2yt.jpg

http://i55.tinypic.com/24oxffc.jpg
thanks